Flight Centre waives cancellation fees after consumer watchdog threatens legal action

Travel agency angered customers by charging a $300 fee for each element of trips cancelled due to Covid-19

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The consumer watchdog was preparing to launch court action against Flight Centre for charging $300 fees to process Covid-19 refunds before the company agreed to end to the practice.

Flight Centre angered many of its customers by charging the $300 fee to each person for each element of their trip that was cancelled due to the pandemic and associated travel restrictions.

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from World news | The Guardian